SunGard K-12 Education is an educational software company dedicated to providing top-notch service. Our school software is tailored for your specific school district’s needs, and our service follows suit. Whether you employ a standalone software system or an integrated solution, SunGard K-12 will provide the training and service to meet your needs.
SunGard K-12 professional services ease the transition to your new school software system. We’ll help you develop a comprehensive and efficient implementation plan to get your school district up and running quickly.
Our professional and development services include:
- Project management
- Flexible Training Options (onsite, remote, multi-district seminar)
- Ongoing Training Services (boot camps, go live support, workshops, free weekly training webinars, subscription-based training)
- Data Conversions
- Business process review services
Engineering Services and Managed Services
Our engineering services keep your school software system running. We provide and support the hardware, software, training, and technical support necessary to help you run your school effectively.
Choose our software as a service option and you’ll access SunGard K-12 school software systems through the web — you won’t have to install or maintain expensive, cumbersome hardware at your school or district office.
After your school software is installed, we will fully support the system and answer any questions you may have. We’re available online and by phone for your convenience. Our customer support portal allows you to access information and news for your software as well as submit support requests. Keep up to date with our monthly customer newsletter, featuring updates from our President and CEO, and other members of the leadership team.
After becoming part of the SunGard K-12 family, you will be assigned a Customer Relationship Manager. This person will be your single point of contact. He or she will answer your questions and inform you of any updates and improvements to our school software systems. We strive to maintain customer satisfaction at all times, and we use an automated case tracking system and advanced metrics to meet this goal.
Ensuring that our SunGard K-12 software continues to meet your needs is our highest priority. Contact us today to learn more.