After your implementation, we continue to ensure your district is fully supported. This includes a smooth transition to our Customer Service Support Center and ongoing access to our user groups, online customer forums and customer-only websites that deliver the latest product, feature and service updates.
We will also introduce you to your Client Relationship Manager (CRM), who will serve as your district’s advocate internally and offer you a single point of contact to field inquiries regarding our products, including feature updates, new product releases and upcoming product development.
Our call center can be reached by phone or through our secure customer service website. Featuring an automated case tracking system and carefully monitored metrics, we strive to achieve and maintain the highest levels of customer satisfaction.
Our experience, combined with our ongoing commitment to technology research and development, means you can be assured that your investment in PLUS 360 will benefit your schools and your students for years to come.
To reach SunGard K-12 Education Customer Support, please call 800.333.3619.
To reach the K-12 Customer Support Site visit: https://support.sungardps.com/K12